If your order is 3 Years 5 Devices version or purchased before March 6th, please ignore.
Stolen Exchange Guarantee for 3 Years 3 Devices version orders after March 6:
Please let us explanation this unexpected situation:
There are 160 license keys in this batch. 36 of these license keys start with “XLMQ”. 15 of these 36 license keys were found to have been stolen during our inspection. Our current policy is: As long as you receive the license key starting with “XLMQ”, we will send you a new unused license key of the same version for free. So you have a chance to get a free 6 devices 3 years subscription. Customers who have received the stolen license key, please don’t worry at all, you will get a brand new license key within 12 hours after signing and sending a message to us. You just need to send us the license key (starting with “XLMQ”) you received with Amazon message or email.
First of all, we guarantee that your shopping experience is completely risk-free. You will receive a new unused license key anyway.
User guide for Trend Micro Maximum Security:
If you have already installed the program, please enter the license key directly.
If not, Method 1 we Recommend: register first and then download the latest version from your user background management page
1st, Register your product:
After registration, Do not stay, please go to the second step to login.https://www.trendmicro.com/activation/
2nd, Login with your existing or just created trend micro account, download the latest version of the software.https://account.trendmicro.com/
Method 2: Download full installation package:
For PC:(Trend Micro Maximum Security 2020)
For MAC: (Trend Micro Antivirus for Mac 2020)
For mobile: (Trend Micro Mobile Security) Can also find it on the “App Store” or “Google play store”.https://mobilesecurity.trendmicro.com/utility/get_the_app/download_link
Trend Micro official technical support(User Guide, easy setup or Any difficulty in use):https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/home.aspx
7X24 problem-solving guarantee
Due to system errors or theft may occur with low probability, a very small number of license key may appear ” The key not available ” , ” Others have registered ” or ” Insufficient user usage rights ” . If you encounter one of those situations, Including all the problems you have encountered please don’t be angry and worried at all. Just send your license key to us by AMAZON message or firstname.lastname@example.org. We will verify and give solutions in 12 hours (Including holidays ) such as issuing a new key to you immediately. We provide Worry-free return, refund service. We guarantee not to sell any fakes, used or pirated software. The software subscriptions you receive will be guaranteed to be genuine, new and full validity period. Our belief is after-sales service is higher than the product itself.